OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
129 ratings and 83 comments received in the last 90 days.
09 May 2025
Liam was great throughout. He even offered to deliver the car to my home address which was a massive help around my work schedule
09 May 2025
Great experience
11 April 2025
Efficient personable salesperson pleasant salesroom and lots of mini's in stock to choose from. Contacting mini however to check the payment had gone through was extremely difficult. I couldn't find the person to check the money had transferred.
07 April 2025
quick process, very helpful
06 April 2025
Great really quick turn around and matching need to me requests
02 April 2025
My experience was really good and the majority of things went smoothly
01 April 2025
Great service, lovely team.
01 April 2025
Kept informed, very efficient
30 March 2025
Great thanks
28 May 2025
Quick fix to my mini and my car got washed too!
26 May 2025
Over the past few years I have brought my car in for various faults etc and on each and for the majority of times I have spoken to Mohhamed who is very knowledgeable, super personality and a credit to Stratstone Mini. I cannot praise him enough.
22 May 2025
Fixed this issue I came in with whilst I waited.
21 May 2025
Was very satisfied with the work done. Staff were very friendly and kind.
20 May 2025
Reccomended I contact mini assist for vehicle recovery due to issue.
20 May 2025
Quick and efficient
19 May 2025
Great but cut down on the texts! Had several and each told me a different time from what I'd arranged. Silly point but please don't turn customers radio on. I'm now struggling to turn it off!!!!
15 May 2025
Satisfied with service given.
11 May 2025
Really good communication and friendly service
11 May 2025
Good customer service
13 May 2025
Really good service from Mark the salesperson